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Always Exciting Love Links Frequently Asked Questions

 

General Information

  • What is Always & Everlasting Love Links?
  • How does it work?
  • Are the members on the site screened?
  • Are guest members allowed on the site?
  • Is my identity and personal information secure?

Membership Information

  • How do I become a member, and what types of memberships are available?
  • How much does it cost to become a member?
  • How do I pay for the membership?
  • Can I get a refund if I resign?
  • Why was my credit card transaction denied?

Personal Profile

  • Do you have tips on how to create profiles?
  • Are Profiles censored, and is there any limit to what I can put in my profile?
  • How long does it take to have my profile posted?
  • How do I update my profile?
  • How do I write an "Amazing" profile?
  • Why/How do I upload my Photograph(s)?
  • How do I temporarily turn off my profile?
  • How do I permanently remove my listing and delete my account?

Log-In/Access Issues

  • I forgot my username and/or password, what do I do?
  • How do I change my password?
  • How do I change my email address?

Member Contact Issues

  • How do I search for other members?
  • How do I send a "Virtual Kiss!" to other members?
  • How do I send emails to members?
  • Are the emails that I send to other members anonymous?
  • How do I get emails from other members?
  • How do I block members from contacting me?
  • How do I report a spammer?

Cupid and Hot List Issues

  • What is the Cupid Service and how do I use it?
  • How do I turn on/off my Cupid emails?
  • What is the "Hot List" feature?

Other Features

  • How do I upload my voice?
  • How do I upload my video?
  • How do I use Instant Messenger?
  • How do I use the Chat feature?

About Online Dating Safety

  • Is Online Dating Safe?
  • What about all the freaky stories I hear Online Dating?
  • What about Online Scammers?
  • What is Phishing?




What is AELoveLinks.com?

AELoveLinks is a fast, safe and highly effective online dating and matchmaking community for  meeting your ideal partner online. We are about helping you meet quality people to create a serious, successful, long-lasting relationship. We know that Time is a huge factor with busy professional people so we try to make the experience of contacting and meeting other singles as efficient as possible. With our matchmaking process you are making choices instead of spending all your time searching.

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How does it work?

All you need to do is register for one of our memberships. Registration is FREE for all membership levels.  In the registration process, you will then be asked to complete an information form to Become a Member. Your personal details such as your real name, email address and other private information will always remain anonymous. When you register, you will receive a unique Account ID and login information via email.  You can use the Account ID, your nickname, or your email address and password to login to our system. In its simplest form, all of the  information entered by the subscriber goes into our database.  Once the registration form has been submitted and approved, the subscriber then sits back as our powerful database system goes to work. When it finds that special person, it will automatically alert the subscriber via the Cupid function. Of course the member is also free to do custom searches of our database as well if they choose, our database system will find matches according to whatever criteria has been entered and will report relevant statistics about  the matches it found as well.

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Are the members on this site screened?

We require a valid email address in order to obtain the full benefits of this site. Anyone abusing the services will be banned and their account deleted. However, our service is otherwise confidential. We do a cursory check on each profile submitted for membership and more rigorous check on things that look suspicious (we find a lot of scammers and delete their accounts before they can do any real damage), however, we can do extensive background checks on all of our members, and we expect you to understand this and  that we cannot take responsibility for any pain, damage or suffering arising from your use of this site. You are certainly free to provide your own background checks before meeting any of the members, however you should know that we have set no expectations with our membership about background checks. You may have some legal / release issues to resolve as most States require written authorization from the person being investigated. At the very minimum,  you should disclose your intention to the person you are considering to have checked out.  Please use your common sense and be careful about giving out personal information to people you meet on this site.

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Are guest members allowed on the site?

To maintain the privacy of the membership, guests are not allowed to browse the listings unless they also become a member. For the security of our site and its membership, we have turned off all non-member access to our database search engine facility.

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Is my identity and personal information secure?

Yes your private information is secure. To further secure you information we even insist that you do not publicly disclose any private information such as name, address, phone number etc about you on the site. Our concern for our members" security is such that inclusion of such private information on the public area of our site is not permitted and generally deleted from taglines, and profile content.

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How do I become a member, and what types of membership are available?

You become a member by filling in the simple Membership Form on our site. We offer 2 types of membership:

  • Standard Membership -- Subscribers become Free members with limited access.

  • Silver Membership -- Subscribers become first level Paid members with limited access but more options than FREE membership.

  • Gold Membership -- Premium Paid memberhip receives most of the benefits of the site, including priority response to questions.

  • Platinum Membership -- This is our top level Paid membership with full benefit of the site, including priority response to questions.

  • Lifetime Membership -- This is our top level flat fee Lifetime Premium Paid membership with full benefit of the site, including priority response to questions.

  • Executive Membership -- This is a private one on one customized Match Making package including an intensive, full scale screen for your ideal match based on the requirements you provide. Your introductions are researched and hand selected by your personal matchmaking counselor and are always presented with photos and a comprehensive profile. You will meet singles who match your selection criteria and share similar personal, professional and intellectual interests.

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How much does it cost to become a member?

Membership Options
Terms Standard Silver Gold Platinum Lifetime Executive
1 Month US$   0.00 US$     9.95 US$     24.95 US$     29.95 US$ custom fee US$ custom fee
3 Months US$   0.00 US$   24.95 US$     54.95 US$     74.95 US$ custom fee US$ custom fee
6 Months US$   0.00 US$   49.95 US$     74.95 US$     99.95 US$ custom fee US$ custom fee
1 Year US$   0.00 US$   99.95 US$   129.95 US$   199.95 US$ custom fee US$ custom fee
See Services Page for Specific Details

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How do I pay for the membership?

Credit or Debit Card via our secure server merchant vendor.

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Can I get a refund if I resign?

Sorry, payment for subscriptions are non-refundable. If you cancel your subscription before the end of the term for which you paid, your cancellation will take effect at the end of that term. We do not normally give refunds, and we do not pro-rate subscriptions. Given that you have the opportunity to use our service for free before you make a purchase, i.e. free membership option or free trial promotion in some cases, we feel that refunds are not appropriate. Before purchasing a subscription, carefully review the membership options and choose the one that best fits your requirements.

Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department legal department and merchant vendor. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

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Why was my credit card transaction denied?

Credit card denial has many reasons, too many to list, however you can readily resolve any problems by contacting the card issuer. Generally, the main reasons for credit card transaction problems are usually:

  • Your card has expired
  • Your billing address does not match the card statement.

If your credit card is invalid for any reason, your Premium Services account will be suspended or cancelled immediately and all the information contained within it deleted permanently.  AELoveLinks  accepts no liability for information that is deleted due to an invalid credit card.

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Do you have tips on how to create profiles?

The number of replies you get from other members will depend greatly on the quality of your profile. Here are some helpful tips that will help you:

Upload a photograph

People like to see the person to whom they are writing, they feel more "connected" to that person.. As a result, profiles with photographs get up to ten times more clicks as profiles that don"t have photos.. You can upload photos from a digital camera, webcam  or  scanned pictures.

Create a catchy title for your profile

When members search listings on the site, the title of your profile is listed next to your name. As a general rule, mundane profile titles like "Hi!" do not "grab" anyone"s attention, where as more personalized titles do. Try to use an original "attention grabber" title, remember, after all you are trying to market your best product, YOURSELF!

Think before you write

Feel free to write as much as you want in our self description section of the Membership Form and don"t forget to be specific about the kind of person you are interested in finding also, the more details the better.

Tell other members about yourself, for instance

Your likes and dislikes, things you enjoy doing, what line of work you"re in, what your personality is like, even your hopes and dreams. The better your profile describes you, the more likely it is that others will read and respond to it. If you can"t think of anything right away, you can always add more of it later. And don"t forget to fill out the optional profile questions - these will also help other members get to know you even better.

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Are profiles censored, and is there any limit to what I can put in my profile?

Yes! all profiles are censored. our Membership team approves all member profiles, when they are originally created as well as when they are modified. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information etc, in your profile, including but not limited to:

  • Any direct contact information (i.e., email addresses, URLs, phone numbers, full names, addresses)
  • Any location or descriptive information that threatens a member"s anonymity
  • Abusive language of any kind (i.e., vulgarity, racism)
  • Discussion or descriptions of illegal acts or behaviour (i.e., drug use, violence)
  • Business or political advertisements or solicitations
  • Material that exploits or solicits personal information from other individuals
  • Unauthorized use of copyrighted or trademarked material

We do not accept content from: Individuals under the age of 18. Because this is a violation of our Terms of Use, repeat offences may result in the termination of your account without warning or refunds.

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How long does it take to have my profile posted?

It usually takes 24 hours or less but we reserve 1-3 business days to have your profile posted, depending on how many people sign up each day. In most cases the profile should be up within 24 hours after the sign up process is complete. If 5 days have passed and your profile still has not been posted, please notify us via Contact Us page.

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How do I update my profile?

To update your profile, please follow these steps:

  1. Log into the site using your Username and Password.

  2. Click on the "Edit Profile" located on the left hand side of the page.

Make all necessary changes and then scroll to the bottom of the page and click "Save Changes".

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How do I write an "Amazing" profile?

Write a "grabber" headline. Be original, make it interesting and memorable but don"t be boastful. You want to try to get the "right kind" of attention. Don"t be terse! Avoid the usual "acronyms" ...

Post a "recent" photo. Clear, well composed, studio grade and RECENT! Not your college year book photo. Want good responses? Post a nice photo...

Describe yourself and the person you"re seeking. Why would someone want a date with you? Focus on your positive attributes and interests. Be specific!  People are more likely to respond to your profile if they are attracted by something you"ve told them about you. Don"t be "generic" if you like the Symphony and Chamber music, don"t just say you like music! If you are Gourmet cook and you specialize in classical French cuisine, don"t just say "you like to cook"!

Be creative. Have fun with your profile! That way people will know they can have fun with you. Make your profile stand out by describing your most intriguing feature or your most memorable experience, be positive and upbeat!

Keep it brief but definitely not terse. You want to get their attention not put them to sleep!

Above all else, don"t lie! A little honesty can prevent a huge disappointment for both you and your potential date. Just remember, you could meet the person to whom you are writing your profile, so don"t say you are "petite" when you are not or don"t say you are athletic when you are really a barefaced couch potato...

Make sure you have your spell check and grammar checker turn on! Don"t be sloppy, use good grammar and real sentences, think of your profile as an essay about you that you are publishing...

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Why/How do I upload my Photograph(s)?

Looking at photos is an important part of most people"s selection process. A nice picture of you adds personality and presence to your profile and profiles with photos get browsed ten times more often than those without photos.

What are the guidelines for posting a photo?

Photographs will not appear on the site until they are approved by our customer services. We reserve the right to reject any photo at our discretion. Our system automatically crops all photos to fit into our standard size.

Photo Content

Nude, obscene, sexual or otherwise offensive photos will not be posted. Cartoon characters and photos of celebrities are copyrighted and will not be posted.

You must be in the photo and clearly visible. Images of minors (children) will ensure rejection of the photograph.

Photo Tips

Choose a recent photo that reflects your current appearance. Use a photo of yourself alone for your primary image.

Try group photos for other non-primary images.

How do I post a photo?

We make it easy for you, by offering two ways to post a photo:

Option 1: Upload a Photo

Firstly you have to login into the site with your username and password. Click on "Upload Photos", located on the left side of the page and follow the instructions.

Once approved, uploaded photos will be posted as they are submitted. Our system automatically crops your photo if necessary before uploading it. Due to the volume of photos that we receive, it may take up to 5 working days for your photo to appear on your profile.

Option 2: Email  Photo (s)

To help speed up the process when you email your photo, please include the following information:

  • First and last name.
  • AELoveLinks.com username.
  • AELoveLinks.com registered email address.
  • Birth Date (dd/mm/yyyy, to be used for verification purpose)
  • Photo file as attachment.

Specify which photo you want to be your primary (if sending more than one). Send photos to our Webmaster with "Photo Upload Request" in the subject line.. Please send photos as attachments only. We cannot accept a picture embedded in an email.

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How do I temporarily turn off my profile?

To "turn off" your profile so that other members cannot see it, please follow these steps:

  1. Log into AELoveLinks.com with your username and password.

  2. Click on the "Control Panel" or "Edit Profile" link on the left hand side of the page.

  3. Click on "Suspend Account" that appears in Blue and follow the instruction.

  4. If you later want to reverse it, go back into the same page and click on "Activate Account".

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How do I permanently remove my listing and delete my account?

To permanently delete your profile, go to "Control Panel" and click on "unregister me" link. This is not recommended in case you later change your mind. Moreover, you can safely suspend your account and no one will be able to view your profile.

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I forgot my username and/or password, what do I do?

Simply follow the link to our home page and under members login section, click on "Forgot" for our automated password/Username lookup form. Your username and password is then emailed to your email account.

How do I change my password?

  1. Log into the site using your username and password.

  2. Click on the "My Profile" and scroll down to where your password is.

  3. Enter your new password in the appropriate box and click on the "Submit" button at the bottom of the page.

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How do I change my email address?

  1. Log into the site using your username and password.

  2. Click on the "Edit Profile" and scroll down to where your email address is.

  3. Enter your new email address in the appropriate box and click on the "Save Changes" button at the bottom of the page.

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How do I search for other members?

There are three ways that you can search our database: by username, by id or by choosing other selection criteria.

If you are looking for a specific person and you remember their username or id, enter it in the "User Name" or "User Id" field at the top of the Search Page.

If you are not looking for a specific person, but rather someone who matches a description you give, then select other fields on the Extensive Search Page. You can search by almost any category of information that we keep track of, including sex, location, languages spoken, etc.

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How do I send a " Virtual Kiss!" to other members?

A "Virtual Kiss" is a unique feature of our system that allows members to send a "Hello, I am intereted in you." message. If he/she is interested in you after viewing your profile then he/she will return the kiss and contact you.

  1. You need to be logged into your account.

  2. Carry out a "username" search of the member.

  3. When the member’s detail appears, click on a " kiss " icon below the member’s summary profile.
  4. .

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How do I send emails to members?

Only Subscribed Members can initiate email contact with other members: To contact other members please follow these steps:

  1. Log into the site using your username and password.

  2. Click on the "Search Profiles" link.

  3. Enter the username of the member you wish to contact into the "username" search field, or select your search preferences and click on the "Search" button to see your results.

  4. Click on a "Contact" icon below the member"s summary profile and proceed accordingly. Type the Subject, Write your message, and click on "Send", to send your message.

Standard (Non Paying) members: Standard members are allowed to view as many numbers of profiles as they wish but cannot email any member.

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Are the emails that I send to other members anonymous?

Yes, our system maintains your privacy by directing your emails through a highly advanced forwarding system. We replace your personal email with your user name and then the emails are forwarded to the members you email and vice versus.

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How do I get emails from other members?

AELoveLinks.com uses a sophisticated emailing system. When you get mail, it goes into your mailbox on AELoveLinks.com, and you are also automatically notified in your private email address. (The sender does not get to see your private email address. This double emailing is driven by our database.) This will present you with a link back to AELoveLinks.com, where you can then log in as usual to read your mail.

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How do I block members from contacting me?

  1. Log into the site using your username and password.

  2. Carry out a "username" search of the member.

  3. When the member"s detail appears, click on "Block".

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How do I report a spammer?

If someone is spamming you or you see someone spamming someone on this site, let us know about it. They may be trying to get you to join another site and spamming the chat rooms. Or they may say they need access to your bank account because there in another country. Just let us know about it and let us know their member id#. The simpliest way to report the spammer to login to your account, access the profile of the spammer and you will see a spam report function in the right column. click it and a report will be generated automatically. The alternative method would be to submit an abuse report which you can access on any or our pages. We have zero tolerance for spammers so you can be assured it will be resolved.

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What is the Cupid Service and how do I use it?

The Cupid service allows you, as an AELoveLinks.com member to select a variety of personal characteristics that you"re looking for in a person, and the site will then notify you via emails of new AELoveLinks.com members who match your preferences. In other words, you will receive prompt notification of new members without having to come to the site every day to look for them yourself.

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How do I turn on/off my Cupid emails?

To turn on/off Cupid reports, please follow these steps:

  1. Log into the site using your username and password.

  2. Click on "Edit Profile" located on the left side of the page.

  3. Scroll to the bottom of the page and click on "Do Not Notify Me".

  4. Go to the bottom of the form and click on button "Save Changes".

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What is the "Hot List" feature?

Your Hot List is a list of members whom you are interested in. It maintains a link to their profile. When you do a search and click on "Hot List" icon, the member is added to your Hot List. You can later remove people from your Hot List by clicking on the "Delete" checkbox next to their name under "Communicator" area.

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How do I upload my voice?

To Upload Voice, please follow these steps:

  1. Log into the site using your username and password.

  2. Click on "Upload Voice" from the left navigation bar.

  3. Use the BROWSE button to select the audio file you want to use. Press UPLOAD button to upload your voice.

  4. You may also use "aeMedia" link to upload your voice.

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How do I upload my video?

To Upload Video, please follow these steps:

  1. Log into the site using your username and password.

  2. Click on "Upload Video" from the left navigation bar.

  3. Use the BROWSE button to select the video file you want to use. Press UPLOAD button to upload your video.

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How do I use Instant Messenger?

To use Instant Messenger, please follow these steps:

  1. Log into the site using your username and password.

  2. Click on "Search Profiles" to select the member you would like to have private messaging with.

  3. View the member profile details and click on "Add IM" link.

  4. Click on "Instant Messenger" from the left navigation bar.

  5. Use the Instant Messenger.

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How do I use the Chat feature?

To use Chat Session, please follow these steps:

  1. Log into the site using your username and password.

  2. Click on "Chat" from the left navigation bar.

  3. Use the Chat Session.

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Is Online Dating Safe?

Yes it is! We make effort to ensure the safety of all our members. Personal details like your email address, home address, telephone number, and password are kept private and anonymous. Other members do not have access to this information unless you give it to them. Additionally, meeting people via our online dating service is probably the safest way to meet your ideal partner. Think about it! You have an opportunity to thoroughly interview your prospective partner and you never have to give any personal details(such as your real name, email address, telephone number or home address) to anyone until you have a good sense of who they are and all correspondence is done via our anonymous mail facility. If you are using our match making facility, you also know something about thier likes and dislikes as well. Not quite the same thing as a face to face but not an anonymous phone call or a blind ad to a newspaper either. You have also our chat system where you can interactively evaluate your potential partmer long before you actually arrange a meeting. If you use the tools we provide and a little bit of your common sense, Online Dating is perfectly safe.

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What about all the freaky stories I hear Online Dating?

Online dating is no more or less safe than any other kind of dating. Most tips that you will find on internet dating or online dating are just common sense precautions that should be used in any dating situation. Once you have decided on a meeting, the most important ones are to meet in a safe, public place, and make sure you’re not feeling pressured.

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What about Online Scammers?

We have a zero tolerance toward scammers, period! We know that the internet is extremely fertile ground for scammers to apply their trade and we regularly scan the internet to stay current with the latest scammer activity. Online scammers have been recognized as a serious criminal activity and many law enforcement agencies now have taskforces to deal specifically with this type of criminal activity. We look for "suspicious details" in our registration review process and we challenge the entries and in some case summarily delete the account when we are clear that the registrant is a scammer. We believe our approval process to be a good first step in filtering out these characters but you need to be vigilant and cautious when dealing with people you don't know. 

How to protect yourself

  • If you receive an email asking you to submit your personal financial details, it is very likely to be a scam. Scammers are very cleaver today, they can easily duplicate your financial institution site but point the output to their own data collector.

  • Remember, Your Bank, as well as all financial institutions, will never ask for personal details in email communication. If the email appears to have come from your bank, contact them to report it.

  • Scams can take the form of unsolicited prize draws, miracle lotions, emotional appeals from orphans and widows (this one we see often), pyramid selling or numerous other examples.

  • You can reduce your chances of being a scam victim by being wary and even skeptical of unsolicited communications from people you don't know acting like they know you.

  • Read e-mail and text messages carefully and seek professional help (e.g. an accountant or a legal advisor) if significant money, time or responsibilities are involved.

  • Don‘t provide any financial or other personal information before you establish whether the company or individual is legitimate.

  • Don‘t judge the credibility of a company or sales person by how "professional" they or their promotional material or web site seems, liars and cheats can be and most often are extremely professional if they think you are a good target.

  • Don‘t fall for high-pressure sales tactics or put yourself in a situation which might make you vulnerable, this goes for all of your commications on this site specifically. If you are contacted by someone who seems too eager to meet you and is extremely assertive, you might want to think about finding someone else.

  • Don’t reveal your personal, identifyable details to anyone you don’t know.

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What is Phishing?

Phishing is a new word which means that the scammers have set up spoof websites. The fraudsters set up 'spoof' email addresses that look like they could credibly belong to the institution. They even copy the real sites logo’s and headers. Often the look VERY OFFICIAL and ALWAYS contain some URGENT message that you are support to take some action before your account is closed or disabled. Once they have received account details, they siphon money out via 'mules' - local people who can access your account - to their own accounts abroad. These scams are believed to be run from Eastern Europe but have now expanded or have copy cat operations all over the globe. To reemphasize Banks and Financial Institutions NEVER ask for personal information via an email communication!


Remember the old saying from BEFORE we had computers:

“If it sounds too good to be true, then it probably is...”

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If you have further questions then please use the form at Contact Us page.

 

We created this site for you to have fun, so why not sign up today!















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